Exhibiting Information

Overview

DRAYAGE

Also known as “materials handling,” drayage is the labor to receive freight during move-in, delivering it to your booth, removing empty containers, storing and returning them after the show, and loading materials for outbound shipping.  Please refer to Shipping Information for the posted drayage rates.

BOOTH LIGHTING

Your booth does not come with any standard lighting. Lighting can be ordered through the Special Lighting Order Form. 

ADVANCE SHIPPING DATES

In order to ease your delivery process, we have set aside an advance receiving warehouse specifically for NeoCon East exhibitors. You can begin shipping to the warehouse on Monday, September 29 and not later than October 24. Freight will be delivered to your space and remain uncrated until a designated representative arrives on-site for move-in.

TARGETED/DEDICATED FREIGHT MOVE IN DATES

If you do not elect to use the advance shipping days, please arrange for your freight to arrive at the Baltimore Convention Center on Monday, October 27 or Tuesday, October 28.

Schedule

REGISTRATION

EXHIBITOR BADGES

Registering for exhibitor badges is a simple process. Please follow the steps below before your arrival in Chicago. To Register, please visit: http://www.martreg.com/reg/eneoeast/eneoeast.cfm and click on “Registration.”

• Registration Deadline: October 24th, 2008
• Each exhibiting booth MUST register online. Please include the names of staff authorized to work in your booth.

When you arrive for move-in, Show Management will issue your authorized badge. Please follow the simple steps below.

• To pick up your badge, please proceed up the escalators to the Pratt Street Lobby. Proceed to Exhibitor Registration for your badge.
• Please wear your badge at all times when on the show floor.

This registration process will better serve you with shorter lines and quicker service. If you have any questions regarding registration, please contact Customer Service at (800) 677-6278 or (312) 527-7600.

CONTRACTOR BADGES

Temporary badges, valid only for set-up and dismantling, will be distributed to contractors on a daily basis upon arrival at the show floor

BOOTH EQUIPMENT & SERVICES

BOOTH CLEANING

If you require cleaning services, please complete the Booth Cleaning Order Form and we will gladly respond to your request.

BOOTH EQUIPMENT

A selection of furniture is available from RPM CompleteXPO Services and can be ordered using the Booth Furnishings and Carpet Order Form by October 3, 2008.

BOOTH FLOORING

Booths are not provided with carpet. You may provide booth floor covering or use the Booth Furnishings and Carpet Order Form. The aisles will be carpeted in white.

BOOTH LIGHTING AND ELECTRICAL SERVICES

All electrical services will be provided or supervised by Baltimore Convention Center technicians. Electrical services should be ordered in advance using the "Electrical Services Order" form. This link will take you to the Baltimore Convention Center website. To order electrical, click on Utilities and then from the drop down menu choose NeoCon East and click Begin. To order lighting, please refer to the Special Lighting Order Form. Please note that power is not included in the lighting order form and must be ordered separately through the Baltimore Convention Center.

BUSINESS SERVICES/SERVICE DESK

The Exhibitor Service Desk will be located on the show floor. The Service Desk can respond to questions about shipping, materials handling, and billing, and will be happy to assist you in placing orders for booth services or equipment.

CEILING HEIGHT

14’ to 31’. Please click here for a reflective ceiling plan.

DESIGN AND CONSTRUCTION OF BOOTHS

Any exhibit deemed unprofessional in appearance, at the sole discretion of Show Management, will not be permitted. Display materials, signs, etc., may not be hung on drapery.

All booths must be fireproofed to regulation standards. Exhibitors should have a certificate of flame retardant treatment available for review by the Baltimore City Fire Department Public Assembly Office. The Public Assembly Officer may at his/her discretion perform a flame test of exhibit material.

LINEAR BOOTHS

Linear booth (booths with other booths on three sides) backdrops or walls may extend no higher than 8 feet, and 10 feet including lights or lighting rigging. Any forward extension from the backwall may not exceed 8 feet in height for the rear half and 4 feet in height for the front half of the booth.

ISLAND BOOTHS

Island booth (booths with aisles on all sides) displays may not exceed 14 feet in height.

PENINSULA BOOTHS

Where a peninsula booth (a booth with aisles on three sides) abuts linear booths, the back wall may extend to a height of no more than 12 feet and for a length of only 5 feet to the left and/or right of the backwall center. Where a peninsula abuts another peninsula, the maximum height is 12 feet. All peninsula back walls must be finished on both sides and must not interfere with their neighbors' display. No signs, logos, etc. are permitted on the back of a peninsula's backwall. Other than the above, a peninsula is treated as an island.

COLUMNS

Building columns cannot be used for any purpose whatsoever, except the following:

1. If the column is entirely within the booth, the exhibitor may decorate the column as desired, however all decorations must be approved by show management.
2. If the column is partially within the booth, the exhibitor may use only the side(s) of the column that is entirely within their booth. Signs or decorations, subject to show approval, may not extend beyond the booth perimeter. NOTE: The method of attachment should be such that it does not damage the column in any way. Damage claims from the Baltimore Convention Center will be charged directly to the exhibitor.

DECORATOR SERVICES

RPM CompleteXPO Services is the official provider of decorating services. RPM CompleteXPO also offers complete design service for larger exhibits. Contact RPM CompleteXPO at (407) 786-3976.

HANGING SIGNS

Exhibitors with peninsula or island booths of 400 square feet or more may suspend signs from the ceiling structure of the main exhibit areas of the Baltimore Convention Center. If you require this service, please submit your need on the “Suspended Sign Hanging Order Form” by October 3, 2008. All signs must be hung by RPM CompleteXPO. No other firm will be allowed to bring any high-lift or boom equipment on the show floor during the set-up or dismantling of the show.

All signs to be hung from the ceiling must be sent in a separate container on a separate bill of lading marked “Hanging Sign.” This container should be shipped in advance to the RPM CompleteXPO Warehouse, arriving no later than October 24, 2008. Included with the sign(s) should be assembly and hanging instructions. Installation and removal times will be established per the availability of the hall and access to the area under the sign.

NOTE: Per Show Management, the bottom of all hanging signs or banners must be a minimum of 18 feet from the floor for maximum visibility. Exhibitors are responsible for any liability resulting or caused by their hanging sign. Be sure you have insurance.

VENDORS AND SERVICES

AUDIO VIDEO

For audio visual rentals, please contact or click here for an order form:

AV Chicago
Contact: Jerry Bernachi
Phone: (312) 943-9822
Email: jerry@avchicago.com
www.avchicago.com

CATERING

A range of services is available from the exclusive provider of food and beverages at the Baltimore Convention Center:

Aramark
One West Pratt Street
Baltimore, MD 21201
Tel: (410) 649-7075 Fax: (410) 649-7043

COMPUTER RENTAL

MCRI is the official computer rental vendor for NeoCon East. Please click here for their order form.

CUSTOM SIGNAGE

Custom signage and other special requests can be ordered from RPM CompleteXPO Services through the Special Signs Order Form.

FLORAL

The preferred vendor for floral arrangements is Urban Jungle. Please call (703) 241-8545 to place an order or refer to their order form.

FURNITURE RENTAL

For furniture needs, please refer to the Standard Booth Furnishings and Carpet Order Form.

PHOTOGRAPHY, VIDEOTAPING & BROADCASTING

Photographing, videotaping, filming, or sound recording is prohibited without the prior written consent of Show Management.

SECURITY

Show security will be on duty 24 hours a day from move-in to move-out, but cannot and should not be counted on to provide more than a presence to inhibit theft. Any exhibitors requiring special guard services may request such services only and with approval from Show Management.

To help provide for the security of merchandise in your booth, we advise you to staff your booth at all times and not to leave valuables unattended.

TELECOMMUNICATIONS

All telecommunications services, including internet services, must be order through the Baltimore Convention Center by completing the Telecommunications Order Form.

GRATUITY

All members of the NeoCon East staff are a team. Show Management requests that exhibitors do not offer gratuity for labor.

TRAVEL

Please contact Mart Center Travel at (800) 528-8700 to reserve the lowest available airfare and discounted rates at Chicago’s finest, most conveniently located hotels. You will receive a discount on the lowest published price on United Airlines flights, the official carrier for NeoCon East™ (some restrictions apply). Please refer to the travel section of this manual.

STORAGE

EMPTY CONTAINER STORAGE

Due to City of Baltimore Ordinances, packing materials may not remain on the show floor while the show is open. Flammable containers must be removed from the floor.

When your containers are empty, obtain "EMPTY" labels from the Exhibitor Service Desk. Use the labels to mark your crates, boxes and containers with your company name and booth number. Leave the containers in the aisle; for your convenience, these empty labeled containers will be picked up and returned to you at the end of the Show. Please remember that you will not have access to these containers during the show.